3.1 Correspondence to applicants/students
3.1.1 The preferred method of correspondence with an applicant/student is email unless another form is required under specific ACU policies.
3.1.2 A notice or advice to an applicant/student is sufficient if it is in writing and is:
- emailed to the applicant/student:
- for admission purposes, at the email address provided on the application for admission;
- for other purposes, to the student’s University email address;
OR
- posted to the student:
- for admission purposes, at the address provided on the application for admission;
- at the semester address shown on the student's most recent enrolment, if posted during a study period;
- at the home address shown on the student’s most recent enrolment, if posted outside a study period;
OR
- sent via electronic communication to a mobile phone number supplied by the student; or
- posted for students, on ACU’s learning management system, during any study period.
3.1.3 Unless a later delivery date can be proven, any notice or advice is deemed to have been received:
- if sent by email or electronic communication on the first working day after it was sent;
- if sent by post to an address within Australia, on the fifth working day after it was sent;
- if sent by post to an address outside Australia by airmail, on the fifteenth working day after it was sent;
- if posted on ACU’s learning management system, on the first working day from the date and time at which it was posted.
3.2 Correspondence from student
3.2.1 Correspondence from a student will be deemed to be effective on the date of its receipt by the University.
3.2.2 Any correspondence, document or form submitted to the University by a student becomes the property of the University unless, at the discretion of the University, it elects to return the document or form to the student, with or without first having made a copy.
3.3 Change of personal or correspondence details
3.3.1 Students must formally notify the University immediately, in accordance with prescribed procedures, of
- any change of name; or
- address; or
- mobile phone number.
Page last updated:
2017-06-28
Short url: https://handbook.acu.edu.au/749927