Review and Appeals
REVIEW AND APPEALS19
8.1.1 Clarification of result or grade
If a student wishes to obtain formal clarification about a result for an item of assessment or a final grade in a unit, the matter must be raised in writing with the Lecturer-in-Charge of the unit, with a copy to the Head of School, within 20 working days of publication of the result for an item of assessment or the publication of the final grade on Student Connect.
That request must set out the basis on which the student is seeking clarification, relative to the marking schema in the Unit Outline, or make a case that published University regulations or procedures have not been observed.
8.1.2 Clarification of termination of enrolment
In relation to matters associated with termination of enrolment, the student may make a written request for clarification addressed to the Course Co-ordinator within 20 working days of receipt of notification of that termination.
8.1.3 Progression to review
A student who is dissatisfied with the outcome of this process may request a review as outlined in Regulation 8.3 or 8.4.
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8.2 Student Status
A student who has requested a review or submitted an appeal may continue in the program until the outcome of the review or appeal is known.
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8.3 Review of a Decision Regarding a Grade in a Unit
8.3.1 Application for review
A student may apply to the Head of School responsible for a unit for review of the final grade awarded in that unit. The request must be in writing and be received within 20 working days of the publication of the final grade on Student Connect. A review may only be requested on grounds that the published University regulations or procedures have not been observed.
8.3.2 Conduct and timing of review
The Head of School or nominee will conduct the review. If the Head of School or nominee is also the assessing lecturer, the material will be referred to another staff member nominated by the Dean.
The Head of School or nominee:
(a) may interview the relevant lecturer(s) and/or, if the student so requests in the written application for review, the student;
(b) may seek advice from another lecturer in the discipline area;
(c) will determine any amendment to the original grade; and
(d) will report within 20 working days of the student's lodgement of the application for review.
8.3.3 Report on review
The Head of School or nominee will provide a copy of the report to the student, Dean, Course Co-ordinator, Lecturer-in-Charge and Student Administration. The report will specify the
- outcome of the review;
- process undertaken during the review; and
- reasons for the decision.
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8.4 Review of a Decision Regarding Termination of Enrolment
8.4.1 Application for review
A student may apply to the Head of School for review of a decision regarding termination of enrolment. That review may only be requested on grounds that the published University regulations or procedures have not been observed. The request must be in writing and must be received by the Head of School within 20 working days of receipt by the student of the initial decision.
8.4.2 Conduct and timing of review
A Review Committee will conduct the review. This committee will comprise the following:
(a) a nominee of the Head of School as convener;
(b) two other members of staff nominated by the Head of School, notbeing staff involved in the original decision;
(c) one student nominated by the Head of School.
8.4.3 The Review Committee will be convened as soon as possible to hear the application for review. The Review Committee will have access to all relevant documentation and may conduct such investigation as it deems appropriate. The student appealing may appear in person before the Review Committee to address the issues identified in the written request for review.
8.4.4 Report on review
The Review Committee will provide a report to the Head of School. The report will specify the
- outcome of the review;
- process undertaken during the review; and
- reasons for the decision.
8.4.5 Notification of decision on review
The Head of School will advise the student in writing of the outcome within 20 working days of the student's lodgement of the application for review and will provide the student with a copy of the Review Committee report. Copies of the report will also be provided to the Dean, Course Co-ordinator and Student Administration.
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8.5 Appeal to Dean
8.5.1 Appeal by student
A student may appeal to the Dean against the outcome of the review conducted under Regulations 8.3 or 8.4. The appeal must be in writing and must be received by the relevant Dean within 20 working days of receipt by the student of notification of the outcome of the review.
8.5.2 Grounds for appeal
The only ground for appeal is failure by the University to comply with published University regulations and procedures.
8.5.3 Conduct and timing of review
The Faculty Board will establish a Faculty Appeals Committee in each State/Territory. The Faculty Appeals Committee will comprise four members of staff and one student. The Head of School concerned will not be on the Committee.
8.5.4 The Faculty Appeals Committee will be convened as soon as possible to hear the appeal. The Appeals Committee will have access to all documentation used in the review process and may conduct such investigation as it deems appropriate. The student may appear in person before the Committee to address the issues identified in the written appeal.
8.5.5 Report on appeal
The Faculty Appeals Committee will provide a report to the Dean. The report will specify the
- outcome of the appeal;
- process undertaken during the appeal; and
- reasons for the decision.
8.5.6 Notification of decision on appeal
The Dean will advise the student in writing of the outcome within 20 working days of the student's lodgement of the appeal against the outcome of a review under Regulation 8.3 or 8.4 and will provide the student with a copy of the Faculty Appeals Committee report. Copies of the report will also be provided to the Head of School, Course Co-ordinator, Lecturer-in-Charge (where relevant) and Student Administration.
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8.6 Appeal to Chair of Academic Board
8.6.1 Appeal by student
The only ground on which an appeal can be made to the Chair of Academic Board is failure by the University to comply with Regulation 8.5.
8.6.2 Timing of appeal
The appeal must be submitted in writing to the Secretary of Academic Board within 20 working days of receipt by the student of the outcome of the Faculty appeal.
8.6.3 Evidence in support of appeal
The appeal must be supported by documented evidence of non-compliance with Regulation 8.5.
8.6.4 Determination of appeal
The Chair of Academic Board will deal with the appeal at his or her discretion.
8.6.5 Report on appeal
The Chair of the Academic Board will provide a report which will specify the
- outcome of the appeal;
- process undertaken during the appeal; and
- reasons for the decision.
8.6.6 Notification of decision on appeal
The Chair of Academic Board will provide the student with a copy of the report. Copies of the report will also be provided to the Dean, Head of School and Student Administration.
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19See Statement on External Avenues of Appeal or Complaint
Page last updated: 2017-06-29
Short url: https://handbook.acu.edu.au/53512
Page last updated: 2017-06-29
Short url: https://handbook.acu.edu.au/53512